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Getting Started

  • Understanding Data Availability
    • Connecting Basic Sources
    • Connecting Zendesk
    • Connecting Salesforce
    • Connecting Help Scout
    • Connecting Slack
    • Connecting Gainsight NXT
    • Connecting Chorus
    • Pushing to productboard
  • Mastering the Search Bar
    • Search Filter Explanations
  • Saving and Sharing Views
  • Navigating Records
    • Contact Drilldowns
    • Tag Drilldowns
    • Widget Drilldowns
  • Optimizing Tag Setups
    • Auto-Tagging
    • Tag Management
    • Bulk Edit Tags
  • Leveraging Weekly Briefings
  • Okta SSO Integration Guide

Dashboards Overview

  • Browse
  • Scores
    • Score Cards
    • Breakdown and Distribution
    • Score Factors
    • Correlated Tags
    • Score Tiers and Flags
    • Time Period Selector
    • Scores Overtime
    • Signal-Based Scores Bound by a Range
  • Reports
    • Viewing Reports
    • Troubleshooting Reports
    • Configuring Reports
    • Insights

CONFIGURATION

  • Scores Dashboard
  • Scores
  • Breakdowns
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Volume by Hour

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This widget is perfect for determining working hours for your team -- you can view as a linear timeline or radial chart to see what hours of the day are busiest and analyze whether it matches up with when your team is/should be active.

727

Hover your mouse anywhere inside the circle to see the total count for that hour

734

Hover over any segment to see the total count for that hour

Updated over 1 year ago