Frame Hub

Frame Help Center

Welcome to the Frame Help Center developer hub. You'll find comprehensive guides and documentation to help you start working with Frame as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Connectors

Frame works by pulling in data from other data sources, such as standard ticketing software, CRMs, or custom databases.

Frame does not push changes and updates back to the source system. This is both to allow for retroactive experimentation in Frame and because many source systems do not allow any changes after the ticket is closed -- even via API.

To connect Frame to a source, visit the connectors page in the Admin section of your domain (/domains/YOURDOMAIN/connectors), click the source you want to connect, and follow the authorization workflow.

Team Tier Sources

  • Intercom
  • Zendesk
  • Slack
  • Freshdesk
  • Help Scout

Business Tier Sources

  • Salesforce Service Cloud

Enterprise Tier Sources

  • Custom Data Sources

Connectors


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