Auto-tagging is a powerful way to discover new conversations and continually enrich your data.
With auto-tagging enabled, Frame will automatically apply the tag to conversations which match its trained model.
Frame's success team can assist you in training auto-tagging models. In general, here are some characteristics of tags that are ready for auto-tagging:
What to Look For
What to Avoid
The tag comprises exchanges which have language patterns directly observable in the messages themselves.
The tag is specific enough to be associated with message text that is in some way similar across exchanges.
The tag is a "catch-all" for any kind of activity, such as a tag called "Support".
Updated over 2 years ago