The Volume dashboard helps you understand the amount of activity based on your current search parameters.

View Options

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Share the Screen

Any particular view can be bookmarked or shared with a teammate. Just copy the URL and send it over!

Every view on a dashboard includes at least three options in its top-right corner:

  • Tooltip explaining what the view is
  • Maximize the view
  • Export the view's data (including data not shown) to a CSV

What Volume am I measuring?

You can change the way volume is represented throughout the dashboard to be based on one of four types of values:

  • Starts: The number of exchanges started for each time/person
  • Activity: The number of exchanges that had any messages for each time/person
  • Messages: The number of messages sent for each time/person
  • Active Time: The calculated amount of time spent crafting messages for each time/person
The number of exchanges started for each time/personThe number of exchanges started for each time/person

The number of exchanges started for each time/person

The number of exchanges that had any messages for each time/personThe number of exchanges that had any messages for each time/person

The number of exchanges that had any messages for each time/person

The number of messages sent for each time/personThe number of messages sent for each time/person

The number of messages sent for each time/person

The calculated amount of time spent crafting messages for each time/personThe calculated amount of time spent crafting messages for each time/person

The calculated amount of time spent crafting messages for each time/person

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How does Frame calculate Active Time?

Active time is a function of messages sent and the cadence. While each message carries a standard amount of time, a lot of messages sent back and forth (e.g., in a synchronous chat session) will "string together" the active time, resulting in a large block of attention calculated for all participants during that burst of activity. Currently it does not depend on the length of a message.