Team Effort

Understand how active each of your team members is. "Agent" is a role defined by the source system on a per-message basis.

Click on any piece of the circle to open up the [widget drilldown](doc:widget-drilldowns) for that agent.Click on any piece of the circle to open up the [widget drilldown](doc:widget-drilldowns) for that agent.

Click on any piece of the circle to open up the widget drilldown for that agent.

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Not seeing all of your agents?

Reach out to our team with details on what agents are missing from view and we can help make sure they're captured correctly.