Once you invite @frame to channels where you work with customers, it will start monitoring those channels, sending you alerts, and turning conversations into frames. Get help with:
- Private or public channels where you invite customers as single-channel guests
- A shared channel between your team and a customer’s own Slack workspace
- Help channels where you support internal teams
Note that Frame starts off in Silent Mode. To make sure you receive alerts, be sure to switch to Active Mode.
Updated over 2 years ago